EPM MyCare

EPM MyCare app provides a platform for Ebara customers and Service Partners to foster effective networking capability on their post-sales requirements.

As a EBARA Customer, you can
- Forward your After-sales Service request
- Quickly make a service call or request
- Identify a Service Partner near you, whereby you can expect prompt attention to your service request
- Keep tab and be notified on the current progress of your request of service
- Informed and interact with Ebara Service Partner or Service Technician/Engineer
- Rate the service and provide feedback for improvement

As a Ebara Service Partner, you can
- Interact with Ebara Service Team
- Effective assigning of Service requests
- Interface with the Customer – call, respond and updates on the requests
- Be notified on all work done and communications with Service Tecnicians/Engineer
- Addressing issues, monitor assigned/active issues to provide solutions to customer